Shipping and Returns
Everything you need to know about production, delivery, and warranty for your orders.
Production
- Custom orders enter production once payment is confirmed and the mockup is approved.
- Estimated production time: 3 to 7 business days depending on quantity and technique (printing, embroidery, or sublimation).
- Large-volume orders or those with multiple techniques may require additional time; we'll notify you by email.
Shipping
- We ship throughout the United States via USPS, UPS, or FedEx depending on destination and package weight.
- When your order ships, we record the carrier and tracking number; you can view these in the "My Orders" section.
- We also offer local pickup in Bradenton, Florida, by prior arrangement by phone or email.
Returns
- Custom products are not eligible for return or exchange due to change of mind, as they are manufactured exclusively for each customer.
- If a product arrives defective, damaged in transit, or does not match the approved mockup, we will replace the item at no cost.
- You must report this within 7 calendar days of delivery, sending photos of the product and packaging to fabiinkllc@gmail.com.
- Non-customized products in their original condition may be returned within 14 days of delivery; the cost of return shipping is the customer's responsibility.
Cancellations
- You may cancel an order at no cost as long as it has not entered production.
- Once production of the custom item has begun, the order cannot be canceled.
Need help with an order? Email us at fabiinkllc@gmail.com or call us at (941) 713-7515.